Terms & Refund Policy
Credit Cards Processing Company will accept the return of the majority of our products (please refer to non-returnable products). In order to receive approriate credit for a replacement product for returned product, all of the following requirements must be met:
Returnable Products DOA or Dead On Arrival: These are products which you are returning because they were, Defective or Failed Products upon their arrival date.
NON-RETURNABLE PRODUCTS POLICY: All Sales Are Final
Money back or replacement (buyer's choice). Buyer pays return shipping.
A 15% restocking fee will be charged for all non-defective returns.
The day you receive your phone, check it for the word "refurbished". From the date you receive this phone, if you see "refurbished" on it, and you do not want this phone; before returning it, you must first call 800-317-6414 ext., 4 (please leave a message with your name, email and telephone number) to get an RMA number.
Item(s) must be in it's original container and packging in order to be considered a valid returned item(s). From the date you receive this phone, you'll have 14 days to return it with an approved RMA number. All RMA requests will only be considered if the Credit Cards Processing Company has first referred purchaser (customer) to the appropriate manufacturer or warranty provider for service, and that provider has refused warranty service.
All RMAs are valid for 10 days once accepted, late returns may be refused and sent back to the purchaser (customer) at our discretion. Suppliers may decide to issue replacements (for the same type-style item) if requested, per their discretion. If replacement is requested and denied, you will need to return the phone for a credit and then place a new order. Please do not place a new order for replacement until confirmed. Credit Cards Processing Company does not provide return labels for any reason. You will be responsible for returning the product. Please note that if the package is refused, undeliverable, or returned to sender for any reason, the credit will be minus original shipping, return fees, and restocking. A 15% restocking fee will be charged for all non-defective returns. Note: Credit/replacement will not be issued without the return tracking to show return was delivered back. Returns take some time to process and confirm the reason chosen is correct, therefore, credits can take up to 15 business days from the date the item is delivered back.E-mail: firstname.lastname@example.org